Privacy Policy

Effective Date: October 28, 2025
Website: https://mudiy.shop/
Email: gzghx0203@gmail.com
WhatsApp: ccm990011@163.com

1. Introduction

Welcome to MUDIY. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://mudiy.shop, purchase our DIY materials, or interact with us through other means.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

(a) Personal Information:

Name, email address, shipping address, billing address, and phone number.
Payment details (processed securely through our payment partners; we do not store your full payment information).

(b) Technical Data:

IP address, browser type, device information, referring URLs, and browsing behavior.

(c) Communication Data:

Messages, feedback, or inquiries sent through email, WhatsApp, or website forms.

(d) Cookies & Tracking Data:

We use cookies, pixels, and analytics tools to improve user experience and measure website performance.

3. How We Use Your Information

We use your information for the following purposes:

To process and fulfill your orders.
To provide customer support and respond to inquiries.
To send updates, promotions, or transactional communications (if you have consented).
To improve our website, services, and marketing.
To comply with legal obligations and prevent fraud.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal information based on one or more of the following legal grounds:

Consent: You have given consent for specific purposes.
Contractual Necessity: Processing is required to fulfill a purchase or service.
Legal Obligation: To comply with applicable laws.
Legitimate Interest: To operate our business and improve customer experience.

5. Sharing and Disclosure of Data

We may share your information only with:

Service Providers: Payment processors, shipping companies, email providers, and analytics partners.
Legal Authorities: If required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

We do not sell, rent, or trade your personal data to third parties.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations. Once data is no longer needed, we securely delete or anonymize it.

7. Cookies and Tracking Technologies

Our website uses cookies to:

Remember your preferences and shopping cart.
Analyze traffic and improve website functionality.
Display personalized offers or advertisements.

You can manage or disable cookies through your browser settings at any time.

8. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

For EU/EEA Residents (GDPR):

Right to access, correct, or delete your personal data.
Right to data portability.
Right to object or restrict processing.
Right to withdraw consent at any time.

For California Residents (CCPA):

Right to know what personal information we collect.
Right to request deletion of your data.
Right to opt-out of the sale of personal information (we do not sell personal data).

To exercise your rights, please contact us at gzghx0203@gmail.com.

9. Data Security

We use administrative, technical, and physical security measures to protect your information against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute data security.

10. International Data Transfers

As we operate globally, your information may be transferred to and processed in countries outside of your own, including the United States and China, where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content or privacy practices of such external sites.

12. Children’s Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us to have it deleted.

13. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our website after updates constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions, concerns, or data access requests regarding this Privacy Policy, please contact us at:

📧 Email: gzghx0203@gmail.com
💬 WhatsApp: ccm990011@163.com
🌐 Website: https://mudiy.shop